About
The 90s was a historic decade for India. As the government liberalized its policies, economic growth surged and the foundation was laid for India to become one of the fastest growing economies of the world. It was in this period that the country got noticed as a powerful destination for business services. Great minds across the world began to think of unorthodox and unconventional ways of tapping the tremendous potential that the people of India could provide. Harry Robertson, a bohemian trendsetter of sorts was amongst the pioneers of the services industry to recognize this potential and work tirelessly to make it happen – in the face of severe sceptics, at times.
Speakers
Date and Venue
Date
Monday, August 5, 2019
Venue
Hotel Taj Mahal
New Delhi, India
Webcast
Agenda
06:30 – 07:15 PM
Registrations
Welcome Tea-Coffee
07:15 – 07:30 PM
Inaugural Address
Mr Sunil Sayal
Felicitation
– Pioneering Transformation Leader
07:30 – 08:00 PM
Special Address by ‘Guest of Honor’, Mr Harry Robertson
- Crossing the Rubicon
– Life Experience of a Pathbreaking Journey
08:00 – 08:25 PM
Big Trends of the Business Services Industry
- Insights from SSF’s Research Report 2018
– ‘Breaking Boundaries: The Power of Enterprise Service Management’
Mr Sanjay Gupta
Mr Rakesh Sinha
08:25 – 08:30 PM
Vote of Thanks
Mr Anand Maheshwari
8:30 PM onward
Networking Cocktail-Dinner
About the Organizers
SSF Global (SSF) – India
SSF is a pioneering, interactive platform of Business Process Practitioners & Experts, and Industry Veterans with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM). We ideate and synthesize ‘best in context’ practices for successful transformation of business process in the corporate world. SSF began its journey in 2011 for the purpose of sharing of knowledge which was resident with a few leaders of the shared services and outsourcing industry. Over the years, SSF has grown from strength to strength and has built a strong network of thought leaders, experts, and change agents across all functions and several domains.
Knowledge Partner
SSF leverages the immense global and India industry experience of RvaluE in multiple domains, across many functions and in all forms of operating models. RvaluE signifies ‘Realizing Business Value’ and is a team of BPM Pioneers & Team of experienced Practitioners, Consultants, Facilitators and Coaches, we at RvaluE, offer niche comprehensive services and solutions covering Redesign of Business Processes & Offshoring, Developing Talent and Capabilities of Individuals/ Organization, Industry Expertise for BPM strategy adoption, execution, transformation, technology and enhancements and Innovative Solutions for Operations across Indian / Overseas Organizations, Shared Service Centres and the BPM Ecosystem
Event Partners
Academic Partner
Technology Partner
Contact Us
SSF Global
Corporate Office:
D-75, Malviya Nagar,
New Delhi – 11 00 17, India
+91- 73032 44077/ +91-11-4650 1333
info@ssfglobal.in
www.sharedservicesform.in